Local Pros · Durham
Local Insurance Agents in Durham, NC
Locally owned and operated insurance agents serving Durham and the surrounding area. Supporting local businesses means faster response and accountability.
As of July 2026, RatingsNearMe ranks 20 insurance agents in Durham, NC by the RNM Score — a 0–100 rating built from Google ratings, review volume, sentiment, and profile completeness. The top-ranked is John Ratliff - GEICO Insurance Agent with a 4.8-star rating from 663 Google reviews and an RNM Score of 97/100. Also in the top tier: Mike Embree Insurance Agency and Leslie Robinson - State Farm Insurance Agent. The average rating across all listed insurance agents in Durham is 4.8 stars from 155 reviews per business on average.
Insurance in Durham: agents are typically paid by commission (5–15% of premium) — no cost to you to compare quotes.
Rankings updated July 4, 2026 · RNM Score = ratings (35%), review volume (30%), sentiment (20%), completeness (10%), availability (5%) · Not paid placement.
Best Overall
All About Insurance - Durham
It stands out as the top-ranked agency due to excellent customer service, comprehensive coverage options, and strong local reputation.
Most Reviewed
All About Insurance - Durham
Having the highest number of reviews reflects widespread customer satisfaction and provides valuable insights for new clients choosing an agent.
When selecting an insurance agent in Durham, compare quotes from multiple agencies and check online reviews to ensure the agent aligns with your coverage needs and budget. Prioritize agents who take time to explain policy details and offer personalized service.
Local Market Snapshot
20
Businesses listed
4.8★
Avg rating
155
Avg reviews
Jul 4, 2026
Last updated
Top Rated Insurance Agents
Boasting 4.8 stars from over 660 reviews, this Durham agent is highly trusted locally.
7011 Fayetteville Rd Unit 103, Durham, NC 27713, USAA trusted Durham insurance agent with 4.9 stars from over 200 Google reviews.
3813 University Dr, Durham, NC 27707, USA5.0★ rating from over 300 Google reviews in Durham, NC.
5315 Highgate Dr Suite 101, Durham, NC 27713, USAInsurance Agents Rankings in Durham, NC
| # | Business | Rating | Reviews |
|---|---|---|---|
| #1 | John Ratliff - GEICO Insurance Agent7011 Fayetteville Rd Unit 103, Durham, NC 27713, USA | 4.8★ | 663 |
| #2 | Mike Embree Insurance Agency3813 University Dr, Durham, NC 27707, USA | 4.9★ | 219 |
| #3 | Leslie Robinson - State Farm Insurance Agent5315 Highgate Dr Suite 101, Durham, NC 27713, USA | 5.0★ | 325 |
| #4 | George Stevens Insurance Inc1320 Hill St, Durham, NC 27707, USA | 4.9★ | 27 |
| #5 | Around The Corner Insurance Agency1431 Broad St, Durham, NC 27705, USA | 4.4★ | 65 |
| #6 | All About Insurance - Durham2605 Guess Rd, Durham, NC 27705, USA | 4.6★ | 142 |
| #7 | Knox Insurance Agency LLC200 Meredith Dr suite 104, Durham, NC 27713, USA | 4.9★ | 9 |
| #8 | Herring & Bickers Insurance2344 Operations Dr #101, Durham, NC 27705, USA | 5.0★ | 67 |
| #9 | The Insurance Pros1210 Cole Mill Rd STE 101, Durham, NC 27705, USA | 4.9★ | 134 |
| #10 | NC Farm Bureau Insurance1901 Hillandale Rd Ste 105, Durham, NC 27705, USA | 4.3★ | 69 |
Ranked by verified ratings & review volume · Data from Google Business listings · Updated July 2026
All Insurance Agents in Durham
Earned a 4.9-star rating from 27 Google reviews in Durham.
1320 Hill St, Durham, NC 27707, USA
A trusted Durham insurance agent with a solid 4.4-star rating from 65 Google reviews.
1431 Broad St, Durham, NC 27705, USA
A trusted Durham insurance agent with a 4.6-star rating from over 140 reviews.
2605 Guess Rd, Durham, NC 27705, USA
Highly rated Durham insurance agent with a 4.9-star average from 9 reviews.
200 Meredith Dr suite 104, Durham, NC 27713, USA
Rated 5.0 stars from 67 Google reviews, this Durham insurance agent is top-rated.
2344 Operations Dr #101, Durham, NC 27705, USA
Trusted by hundreds of local clients, this Durham agent holds a stellar 4.9-star rating.
1210 Cole Mill Rd STE 101, Durham, NC 27705, USA
Trusted by locals with a 4.3-star rating from 69 Google reviews.
1901 Hillandale Rd Ste 105, Durham, NC 27705, USA
Trusted by hundreds of local clients, this agent holds a stellar 4.8-star rating.
1231 University Dr, Durham, NC 27707, USA
Trusted Durham insurance agent with a 4.8-star rating from over 400 reviews.
1314 Broad St, Durham, NC 27705, USA
4.8 stars from 44 reviews, reflecting consistently excellent local service.
2530 Meridian Pkwy Suite 300, Durham, NC 27713, USA
Earned a perfect 5.0-star rating from 23 Google reviews in Durham, NC.
5007 Southpark Dr STE 230, Durham, NC 27713, USA
Rated 4.6 stars from 21 Google reviews, this Durham insurance agent is highly recommended.
1210 Cole Mill Rd STE 101, Durham, NC 27705, USA
Rated 5.0 stars from 5 reviews by clients in Durham.
E Chapel Hill St, Durham, NC 27701, USA
A trusted Durham insurance agent with 74 flawless 5.0-star Google reviews.
2530 Meridian Pkwy Suite 300, Durham, NC 27713, USA
4.9-star rating from 113 Google reviews reflects trusted local service.
5842 Fayetteville Rd Ste 112, Durham, NC 27713, USA
Trusted by hundreds of local clients, earning a stellar 4.9-star rating.
4324 S Alston Ave, Durham, NC 27713, USA
Trusted Durham insurance agent with a 4.9-star rating from 39 reviews.
1920 Front St, Durham, NC 27705, USA
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Insurance Agents in Durham, NC — Compared
| # | Business | RNM Score | Rating | Reviews |
|---|---|---|---|---|
| 1 | John Ratliff - GEICO Insurance Agent | 97/100 | 4.8 ★ | 663 |
| 2 | Mike Embree Insurance Agency | 98/100 | 4.9 ★ | 219 |
| 3 | Leslie Robinson - State Farm Insurance Agent | 92/100 | 5.0 ★ | 325 |
| 4 | George Stevens Insurance Inc | 86/100 | 4.9 ★ | 27 |
| 5 | Around The Corner Insurance Agency | 83/100 | 4.4 ★ | 65 |
| 6 | All About Insurance - Durham | 90/100 | 4.6 ★ | 142 |
| 7 | Knox Insurance Agency LLC | 72/100 | 4.9 ★ | 9 |
| 8 | Herring & Bickers Insurance | 81/100 | 5.0 ★ | 67 |
| 9 | The Insurance Pros | 83/100 | 4.9 ★ | 134 |
| 10 | NC Farm Bureau Insurance | 81/100 | 4.3 ★ | 69 |
Ranked by RatingsNearMe Score · ratings (35%), review volume (30%), sentiment (20%), completeness (10%), availability (5%) · July 2026
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Frequently Asked Questions — Insurance Agents in Durham
What is the difference between a captive and independent insurance agent in Durham?
Captive agents (State Farm, Allstate, Farmers) represent one company and can only quote that carrier's products. Independent agents work with multiple carriers — they shop your policy across companies to find the best rate and coverage for your situation. For most consumers, an independent agent offers more flexibility. Captive agents may have deeper expertise in their specific carrier's products and claims process.
How do I verify an insurance agent's license in NC?
Search the NC Department of Insurance's online license lookup — Google "NC Department of Insurance license lookup" for the direct link. You can verify current license status, license type, and any disciplinary actions. Every agent selling insurance in NC must be licensed with the state.
How much does working with a local insurance agent in Durham cost?
In most cases, nothing directly. Insurance agents earn commissions paid by the insurance company — typically 5–15% of your annual premium for property/casualty coverage, 40–100% of first-year premium for life insurance. Fee-based agents charge separately and disclose it upfront. Always ask how your agent is compensated so you understand any potential incentives.
Should I buy insurance online or through a local agent in Durham?
Online works for simple auto or renters policies if you understand what you're buying. A local agent in Durham adds real value for homeowners insurance, life insurance, commercial policies, or any situation with complexity — rental properties, high-value items, home-based businesses, or coverage gaps. They also advocate for you during a claim, which online portals don't.
How are the insurance agents on this page ranked?
Rankings use a transparent algorithm: star rating (35%), review volume (30%), customer sentiment (20%), profile completeness (10%), and availability (5%). Featured Partner listings have paid for enhanced visibility but must still earn their position through real customer reviews — sponsored listings are clearly labeled.
Insurance Agents in Nearby Cities
Compare top-rated insurance agents in cities near you.
How Rankings Work on This Page
Every insurance agents on RatingsNearMe is scored transparently: star rating (35%), review volume (30%), customer sentiment (20%), profile completeness (10%), and availability (5%). Businesses labeled exclusive or premium are Featured Partners — they have paid for enhanced visibility but must still rank through real customer reviews. We cap sponsored boosts so bad businesses can never buy the top spot.
Editorial notice: Ratings are based on publicly available data from Google Business listings. Consumers should independently verify licensing, insurance, and credentials before hiring any service provider. Last updated: July 4, 2026.
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