Most people wait until they see a roach before calling someone. That's a mistake. Here's what you actually need to ask before you pay anyone a dime.
Licensing & Insurance Questions
Ask for their license number and look it up with your state's agriculture department. Don't take their word for it. If they can't produce a current license, walk. Same for insurance — ask for a certificate of liability and workers comp. If they get hurt on your property and they're uninsured, you're on the hook. That's not a risk worth taking.
Experience & References Questions
How long have they been doing this specific kind of work? General pest control is different from termite or bed bug treatment. Ask for three references from jobs similar to yours. Call them. Ask what the problem was, how long it took, and if the company showed up on time. A company that hesitates to give references probably has something to hide.
Pricing & Timeline Questions
Get a quote in writing that breaks down what they'll do and how often. Avoid companies that quote over the phone without seeing your place. Same for timeline — how many visits, how long between them, and what happens if the problem isn't gone after the last visit. Some companies push to lock you into a contract before results show. Don't fall for it.
Contract Questions
Read the fine print before signing. Look for cancellation terms, renewal clauses, and any fees for stopping service early. A fair contract lets you cancel without penalty within a few days. Watch out for auto-renewal that requires written notice months in advance. Ask if treatments are guaranteed — if the problem comes back, do they come for free or charge again?
Before you sign anything, compare local pest control companies side by side on RatingsNearMe.