Roofers are the one contractor where a bad hire can cost you thousands in water damage. Most people panic after a leak and grab the first number from a flyer. Don't be that person.
Before You Search
Figure out what kind of roof you have. Flat versus pitched, asphalt versus tile — different crews specialize differently. Call your homeowner's insurance agent first. Ask what they require for claims and what kind of documentation you'll need. That conversation tells you exactly which questions to ask later.
Vetting Candidates
Skip the national brands with a sales guy in a polo. You want the owner or the foreman who will be on your roof. Ask for their license number and workers' comp certificate. Call the state licensing board right then — takes two minutes. If they hesitate to share those numbers, show them the door. Check their Google reviews for the word 'leak' and see how they handled it.
Getting Quotes
Get exactly three quotes. No more, no fewer. Have them walk the roof with you and point out every problem they see. A proper quote lists materials, underlayment, flashing, vents, and disposal. If someone gives you a one-line price, they're guessing. Ask each one how they handle unexpected rot under the old shingles. That's where the hidden costs live.
Before You Sign
Read the payment schedule. Never pay more than a third upfront. The rest should tie to milestones — delivery, tear-off, completion. Get the warranty in writing, not a handshake. Manufacturer warranties cover materials. The contractor's warranty covers their work. Make sure both are in the contract. Also verify they pull the permit, not you. If they ask you to pull it, walk.
Now take those three quotes and compare them against local feedback on RatingsNearMe before you hand over a deposit.