Hiring someone to put panels on your roof is a major decision. Most people get burned because they ignore the obvious signs. Here's what to look for before signing anything.
Red Flags in Quotes
A quote that just says 'system cost' without breaking down equipment, labor, and permits is a trap. If they can't tell you the exact panel and inverter model, walk away. Huge price swings between bids without explanation usually mean someone's cutting corners or padding margins. Watch out for quotes that push monthly savings instead of total cost — that's a sales trick, not a real number.
Red Flags in Communication
Slow email replies or vague answers about timelines mean you're not a priority. If a rep dodges questions about past projects or local references, they've got something to hide. Pushy close — 'this price is only good today' — is pure pressure. A good crew will let you think it over. Also, if they can't clearly explain how net metering works in your area, they don't know your local rules.
Red Flags in Contracts
Contracts that require binding arbitration before you even have a problem are a huge red flag. If they can swap equipment without your written approval, you might end up with inferior gear. No performance guarantee? That means they're not confident the system will actually produce what they promised. Look for clauses that let them change the payment schedule or cancel without penalty while you're locked in.
How to Protect Yourself
Get quotes from three different crews. Check their license and insurance directly with your state board — don't take their word for it. Hold back at least half the payment until the system is running and producing. Read the whole contract before signing, especially the fine print on warranties and shutdown clauses. Ask for references from jobs in your neighborhood, then call them.
Compare local solar installers on RatingsNearMe before you choose.