Most people wait until their kitchen is gutted before realizing they picked the wrong person. Don't be that person. A bad general contractor can cost you twice as much and take three times as long.
Red Flags in Quotes
A quote that's way lower than everyone else isn't a bargain — it's a trap. They'll hit you with change orders later or use cheap materials. If the quote has no line items, just one lump sum, they're hiding something. Ask for a breakdown of labor, materials, and profit. If they dodge that, walk. Also watch for quotes that expire in 24 hours. That's pressure sales, not a real business.
Red Flags in Communication
If they take three days to return your first call, imagine how slow they'll be when the drywall is half hung. Bad communication never gets better after you sign. Listen for vague answers. Ask a specific question about timelines or materials. If they say 'don't worry about it' or 'we'll figure it out later,' that's code for 'I haven't thought this through.' Also, if they only text and can't talk on the phone, that's a red flag for accountability.
Red Flags in Contracts
A contract that doesn't include a start date, a completion date, or a payment schedule is not a contract — it's a wish. Never sign anything that asks for more than 10% down or a payment schedule that puts you ahead of the work completed. Watch for clauses that let them change the scope without your written approval. That's how a $10,000 job becomes $18,000. And if the contract says 'permits are the homeowner's responsibility,' you're about to get burned.
How to Protect Yourself
Hold back 10 to 15 percent of the total until the job is completely done and you've walked through with a punch list. Pay by check or credit card — never cash. Verify their license and insurance yourself with the state board. Call two recent references. Not the ones they hand you. Ask the supplier they use if they pay their bills on time. Take photos of the job site every day. If something feels off, trust your gut and pause the work.
Go compare local general contractors on RatingsNearMe before you sign anything.